Testi Avatar

Over 10 years we helping companies reach their financial and branding goals. Onum is a values-driven SEO agency dedicated.

Achieve cost savings and elevate the customer experience by leveraging VoIP (Voice over Internet Protocol) technologies.


VoIP Systems: A Communications Game Changer

Streamline Customer Support

Revolutionize your customer support operations through VoIP. Establish numerous lines and numbers, seamlessly send and receive calls on any internet-connected device, transcribe voicemails into emails for convenient follow-up, and integrate your VoIP system with other applications for seamless communication and data sharing. VoIP brings flexibility and efficiency to your customer service, enhancing overall communication capabilities.

Handy Automations

Implement time-saving automations to simplify your team's workload. Set up an auto-attendant to efficiently direct callers, enable self-service options for callers, automate call recordings, analytics, and follow-ups. Integrate calls with Customer Relationship Management (CRM) systems to streamline data retrieval and collection. These automations enhance efficiency and contribute to a smoother workflow for your team.

Lower Costs, Better Services

Attain superior service at a reduced cost by benefiting from lower calling and installation costs. Pay less for calling infrastructure, effortlessly scale your setup to match your needs, and streamline your networks for calls and data into a simplified yet more powerful system. VoIP technologies offer a cost-effective and scalable solution for optimizing your communication infrastructure.


Transitioning away from entrenched legacy systems within your IT infrastructure can be challenging. However, with the appropriate IT support, it becomes feasible to untangle and modernize your IT systems without compromising operational efficiency.

Cutting-edge and Adaptable Business Phone Systems

Harness the power of VoIP to reduce costs, save time, and enhance the value of your customer services.

Tailored Technology Solutions Aligned with Your Requirements

We assist you in choosing a phone systems provider that aligns seamlessly with all your requirements, ensuring a smooth transition from your current system without compromising your processes and needs. To facilitate this transition, we conduct a comprehensive survey of your security measures and formulate a strategic plan, ensuring a hassle-free and secure migration.


We establish the system from end to end across your networks, ensuring both security and alignment with your processes. The process begins with functionality testing well in advance of the transition to ensure that every component operates as intended. This meticulous setup guarantees a smooth and effective implementation of the new system.

Training and Support

We provide comprehensive training for your team to ensure they can fully utilize and understand their new VoIP phone system. Following the training, our ongoing support is available to assist with any questions or issues that may arise, ensuring a seamless and efficient integration of the new system into your operations.

Maintenance and Support

We are committed to providing continuous support, maintenance, and monitoring for your new VoIP phone system to ensure its smooth and uninterrupted operation. Our team will be readily available to address any issues, perform necessary maintenance tasks, and monitor the system to uphold optimal performance.

Unlock Technological Potential with Devoted IT Support

Bring Your Customer Service Channels Together

Integrate your phone systems, CRMs, and administrative processes seamlessly to streamline operations and enhance efficiency across your business. Utilize your VoIP system to seamlessly call, text, and message with your customers within a single, user-friendly interface, bringing communication channels closer together for a more cohesive and productive experience.

Simplify Your Phone Systems

VoIP phone systems offer simplified management and configuration. Easily scale your phone system by adding users as needed, and enjoy reduced spending on calling equipment. Integration of calling channels and devices under one roof makes management and configuration more straightforward and efficient.

Take Calls From Any Internet-Enabled Device, Anywhere

VoIP offers enhanced and continuous communication capabilities in an agile manner. With an internet connection, businesses can receive calls on devices such as computers and mobile phones at the push of a button, as well as direct them to the teams that are best positioned to help. VoIP phone systems can be configured to effectively respond to disruptions in calling infrastructure and networks, quickly redirecting calls to ensure the seamless operation of your customer services.

Save Time, Not Just Money

In addition to cost savings, empower your staff by saving time, allowing them to concentrate on tasks that drive progress. VoIP software can integrate with various platforms, including CRM software, enabling seamless information sharing across channels and consolidating information and processes into a single, convenient interface. Moreover, VoIP streamlines micro-processes such as call direction, prioritizing and responding to voicemails, and logging information, contributing to increased efficiency in your operations.